1. General information
Protecting your personal data is important to us. Processing complies with statutory data protection requirements.
2. Data controller
MDH Group Carsten Emde
Holunderweg 8
26209 Hatten
3. Processing within the project chat
When you use the project chat, the content you enter is processed to enable a structured assessment of your project.
This may include the following data:
- project description
- goals and challenges
- contact details provided voluntarily
Processing is necessary for pre-contractual measures (Article 6(1)(b) GDPR) and is based on legitimate interests (Article 6(1)(f) GDPR).
4. Use of AI technologies
AI-assisted systems are used to analyse and process content.
Processing is automated and based on your input. Data may be transmitted to external technical service providers.
We recommend not submitting sensitive or confidential information through the chat.
5. Disclosure to third parties
Personal data is disclosed only as necessary to provide the service, for example for payment processing or technical infrastructure.
Data is not used for marketing without your express consent.
6. Payment processing
External payment providers, such as Stripe, are used for payment processing.
Required data is transmitted directly to the relevant provider. That provider's privacy policy applies.
7. Email communication
Emails may be sent as part of using the service, for example to access the project chat.
Contact details provided are used solely for communication relating to your enquiry.
8. Retention period
Data is retained only as long as necessary to handle your enquiry or fulfil legal obligations.
9. Your rights
You have the right to:
- access
- rectification
- erasure
- restriction of processing
- data portability
and the right to object to processing.
10. Right to complain
You have the right to complain to a data protection supervisory authority.
11. Security
We take technical and organisational measures to protect your data against loss, manipulation and unauthorised access.
12. Changes
This privacy policy may be amended. The current version is authoritative.
